Privacy Policy

This Privacy Policy explains what personal information TIME'MAX ("we", "us") collects when you use timemax.org (the "Site"), how we use it, and the choices you have. By using the Site you agree to this policy.

Information we collect

• Account details — your name, email address and a securely hashed password. If you sign in with Google, we receive your Google name, email address and profile photo.
• Profile and community content — the profile photo, location and bio you choose to add, and the posts, comments, images and votes you publish. Community content is public.
• Order information — the watches in your bag, your shipping name, address, phone number and email, and the messages you exchange with our team on WhatsApp, Messenger or email to confirm an order.
• Payment information — payments are processed by PayPal or the payment provider you choose. We receive the payment status and reference; we never receive or store your full card or bank details.
• Usage data — pages viewed, referring website, device and browser type, IP address and approximate location, collected to keep the Site secure and understand how it is used.

How we use your information

• To create and secure your account, including sending email verification codes.
• To confirm, process and ship your order, send your QC photos and video, and share your FedEx tracking number.
• To provide after-sales service, including the 1-year replacement and 5-year warranty on Swiss movements.
• To run the community, prevent spam and abuse, and enforce our Terms of Service.
• To improve the Site and measure which pages are useful.

We do not sell or rent your personal information.

Who we share it with

We share only what is needed to provide our service:

• Payment providers such as PayPal, to process your payment.
• FedEx, to deliver your parcel (name, address, phone).
• Google, if you choose Google sign-in.
• Email and hosting providers that operate the Site and send our emails on our behalf.
• Analytics providers, when enabled, to measure Site traffic.

We may also disclose information when required by law or to protect our rights, customers or the Site.

Cookies and local storage

We store a sign-in token, your shopping bag and a few display preferences in your browser. The sign-in token keeps you logged in until you log out or clear your browser's cookies and site data. Analytics tools, when enabled, may set their own cookies. You can clear or block cookies in your browser settings, but parts of the Site may stop working.

How long we keep it

We keep account information while your account is active. Order records are kept for as long as needed for delivery, after-sales service and our legal and accounting obligations. You can ask us to delete your account at any time.

Your choices and rights

• Edit your name, photo, location and bio on your account page.
• Edit or delete your own community posts and comments.
• Ask us for a copy of your personal information, or to correct or delete it, by contacting us below.

Depending on where you live (for example California or the EU/UK), you may have additional rights under local law; we will honor valid requests.

Security

Passwords are stored as one-way hashes, connections are encrypted with HTTPS, and sign-in is protected by verification checks. No online service is completely secure, so please use a unique password for your account.

Children

The Site is intended for adults 18 and over. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. The "Last updated" date above shows when it last changed.

Contact us

Questions about this page? Reach our team through the contact page, WhatsApp or Messenger, or email [email protected].